Payment and Cancellation
A response to an email or online enquiry is an offer and not a confirmation, where an offer is accepted and booking details supplied, a confirmation will then be issued.
Full payment of your stay is required on arrival and payable in cash unless agreed otherwise. If you need to cancel, please do so two weeks before arrival. Cancellations closer to the arrival date will be charged as follows:
72 hours to 1 week: 50% of the full amount.
less than 72 hours (3 days): The full amount.
In the event of cancellations, alterations or reduction in the number of nights before or after your arrival we have the right to ask you for a further payment to compensate us for our loss. Any postponement of confirmed bookings will be treated as cancellation.
In the event of non-arrival without cancellation (or 'no-show'), the full charge will be levied to the card used to secure the booking, plus banking/handling charges of 3.5% regardless of card type.
Any credit card payment will incur a minimum 3.5% handling charge.
Online bookings are only a confirmed reservation once the deposit has been paid. The deposit must be paid immediately or at least within 24 hours of making the online reservation, otherwise, we will assume you have cancelled the reservation and we will make the rooms available for resale. If for any reason you have difficulty in paying the deposit please contact us immediately.
From July 2011 British banks no longer offer cheque guarantee, therefore we regret we cannot take payment for your stay by cheque. Small cheque deposits can be taken only if we receive the cheque 3 weeks prior to your stay.
We respectfully remind guests that a reservation made and accepting accommodation by telephone, e-mail or in writing constitutes a legally binding contract between you and Kirk Lea Guest House.
Check In and Out
Check in is only by arrangement with us and we aim to be as flexible as possible to accommodate your needs. We will ask you when you book what you anticipate to be your arrival time.
Your room will normally not be ready for occupation until after 1pm on the first day of your stay.
Check out time is 10.30am on the morning of your departure.
Please give an estimated time of arrival by phone or email. Please call 01422 346987 if your check-in is going to be earlier than 1pm or later than 8 pm. Check-in times outside of those specified must be confirmed with us prior to arrival.
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303 Huddersfield Road